Yes, we offer FREE standard shipping on all orders over $80 to the United States, Canada, Europe, and Asia, after discounts and promo codes are applied. For orders below $80 or other destinations, shipping costs are calculated at checkout.
How long will it take for my order to arrive?
Orders are processed within 1-2 business days. Standard shipping takes 5-14 business days for international destinations. Expedited options are available at checkout.
Do you ship internationally?
Yes, we ship WORLDWIDE! Please note that shipping times and rates vary based on destination. Duties and taxes for international orders are the customer’s responsibility.
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information. Use the link provided to check the status of your package.
Can I update my shipping address after placing an order?
If you need to update your address, please contact us immediately at info@chiccharmstudio.com. We’ll do our best to accommodate changes before the order is shipped.
What materials are used in Chic Charm jewelry?
Our pieces are crafted from high-quality materials, including sterling silver, gold plating, and carefully selected gemstones. Each piece is designed for both beauty and durability.
Do you offer gift packaging?
Yes, we offer beautiful gift packaging with all orders, so your jewelry arrives ready to gift.
How should I care for my Chic Charm jewelry?
To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store pieces in a cool, dry place, ideally in a jewelry box or pouch, to prevent scratches and tarnishing.
Are your gemstones and materials ethically sourced?
Yes, we’re committed to ethical sourcing and work with suppliers who share our values of sustainability and responsible practices.
How do I reach Chic Charm customer service?
We’re here to help! You can reach our support team by emailing info@chiccharmstudio.com or through our Contact Us page. We’ll get back to you as soon as possible.
